How Gravita works on a project, from the first conversation to a system that keeps running.
Every business deserves the right technology
Small-to-Medium Enterprise Turnkey Solution
Your system built, hosted and kept running by one team, with one page, the handover sheet, that says who holds every key to it.
Consulting Services
Advice before you buy software or AI, from people who also build it and who will name a free tool when one is enough.
Ways to Work That Suit You
All in: Gravita builds, hosts and runs the system. Suits a business that needs everything.
Gravita builds the system, deploys it to your own hosting and hands it over. Suits a business with hosting or an IT team.
Gravita builds the system and hands it over for you to run. Suits a business that wants to run it itself.
Gravita keeps a system running and improving after launch. Suits a business that wants help after the build.
Advice and guidance on their own. Suits a business that wants guidance without a build.
Each of these goes into your contract.
Behind an App1 / 13
A tech stack is the set of layers, from the building that houses the computers up to the screen you touch, that work together to run an application.
You tap the screen of the app, and the frontend takes your request.
Next in This PathA tech stack is the set of layers, from the building that houses the computers up to the screen you touch, that work together to run an application.
Think of a food court. The building, power and road are the data centre and network. The kitchen equipment is the server. The storeroom is the database. The cooks are the backend, the order counter is the API, and the menu board and tray you see are the frontend.
When something is slow or broken, the layers help you ask the right question: is it the connection, the server, the database or the app itself? When you buy or order software, ask who looks after each layer. In the Small-to-Medium Enterprise Turnkey Solution, Gravita builds, hosts and runs the system for you.
Behind an App2 / 13
An API is a set of agreed rules that lets one program ask another program for data or for an action.
One app, the client, sends a request in the agreed format.
Next in This PathAn API is a set of agreed rules that lets one program ask another program for data or for an action.
An API is like a waiter who carries your order to the kitchen and brings the food back. You never enter the kitchen, and the kitchen never needs to see you.
APIs let your own app work with payment, delivery, maps and messaging services without building those services yourself. Many APIs charge by use, may limit how often you call them, and their rules can change, so read the terms. Keep API keys secret, because anyone holding a key can act as your app.
Behind an App3 / 13
A database is an organised store where an application keeps its data, such as customers, products and orders, so it can find and update them quickly.
The app needs some data, for example today's orders.
Next in This PathA database is an organised store where an application keeps its data, such as customers, products and orders, so it can find and update them quickly.
Think of a neat filing cabinet in a shop with a clerk who knows where every folder is. The cabinet is the database, and the clerk is the database software that fetches and updates the folders.
The database is where your business records live, so back it up and control who can see it. A spreadsheet is a fine start. A database becomes the better choice when many people update records at the same time or the data grows large. Losing the database means losing your records.
Behind an App4 / 13
Hosting is a place where your application runs and stays online, cloud is renting computing power over the internet, and SaaS is software you rent and use online without running it yourself.
Decide who looks after the machines: you, a hosting provider, or the software provider.
Next in This PathHosting is a place where your application runs and stays online, cloud is renting computing power over the internet, and SaaS is software you rent and use online without running it yourself.
Owning your own server is like owning a house. Hosting and cloud are like renting a shophouse: the building is looked after and you fill it with your own business. SaaS is like a hotel room: everything is provided, you pay and you use it.
SaaS is quick to start and billed regularly, and you accept its features and rules. Hosting suits an app built for you, where you decide how it works. Monthly fees continue for as long as you use either, so check how to export your data before you commit. Gravita can host a system for you as part of the Small-to-Medium Enterprise Turnkey Solution.
Behind an App5 / 13
Integration connects separate applications so that they share data and work together as one process.
Something happens in app A, for example a new order arrives.
Next in This PathIntegration connects separate applications so that they share data and work together as one process.
It is like an order slip that travels by itself from the cashier to the kitchen to the delivery rider, with nobody rewriting it at each stop.
Retyping the same data between chat, marketplace, stock and accounts costs time and causes mistakes. Connecting the apps removes the retyping. It works when both sides offer an API or an export, and some services charge for access or change their rules. Start with the one handoff that wastes the most time.
Behind an App6 / 13
Security basics are the everyday habits and settings that keep your apps and data away from people who should not see or change them.
Train everyone who uses the system to recognise scams and fake messages.
Next in This PathSecurity basics are the everyday habits and settings that keep your apps and data away from people who should not see or change them.
It is like closing up the shop at night: a good lock, a clear list of who holds the keys, a check that nothing looks wrong, and a plan if something does go wrong.
No system is completely safe, and a few habits remove much of the everyday risk: strong and different passwords, 2-step verification, few administrator accounts, regular updates and backups you have tested by restoring them. Choose software and providers that tell you plainly how they protect your data.
Building and Running7 / 13
Technology consulting examines how your business works today and gives you a written recommendation on what to use, buy or build before you spend on software.
Input 1 (Your Current Routine) lights on the left of the Desk as we trace how orders, stock and messages move today.
Next in This PathTechnology consulting examines how your business works today and gives you a written recommendation on what to use, buy or build before you spend on software.
Consulting is like asking an experienced builder to inspect a house before you renovate. The builder checks the walls, wiring and roof, listens to what your family needs, and writes down what can stay, what needs a small repair, and what needs rebuilding, before you hire a crew or buy materials.
A short review helps when you face competing vendor quotes, when you are unsure between ready-made and custom software, or when your team wants clear rules for using AI safely. Paying for advice first is much cheaper than paying for months of the wrong software subscription or a build you did not need. See how Gravita runs this, in [From Question to Decision](#consulting-services-how).
Building and Running8 / 13
Code becomes a running system through a delivery pipeline that saves every change, tests it on a practice copy, and releases it to the live server after your approval.
N1 Source Code Repository saves every line of code with its author and date, so any version can be restored.
Next in This PathCode becomes a running system through a delivery pipeline that saves every change, tests it on a practice copy, and releases it to the live server after your approval.
Think of a restaurant kitchen testing a new dish. The recipe is written down in the master binder (Source Code), cooked and tasted on a practice table in the back (Staging), and served in the dining room (Production) only after the owner tastes it and nods. If anything tastes off later, the kitchen turns back to the previous page in the binder.
A proper delivery pipeline means developers never edit your live shop system by hand while customers are using it, and you always test changes on a safe practice copy first. Without version control and a staging step, one small update can break your live orders with no quick way back. See [Build and Deploy in Ways to Work with Gravita](#ways-to-work-build-and-deploy).
Building and Running9 / 13
Keeping software running reliably requires constant automated monitoring, regular security updates, tested backups, and immediate incident response when disruptions occur.
Example 01:00 lights: automated monitoring probes run every minute, verifying server memory, disk capacity, and database responsiveness.
Next in This PathKeeping software running reliably requires constant automated monitoring, regular security updates, tested backups, and immediate incident response when disruptions occur.
Think of maintaining a commercial delivery truck. You do not wait until the engine seizes on a busy highway to inspect the oil. A responsible workshop checks tyre pressure and fluid levels regularly, changes filters on schedule, and carries a verified spare wheel so daily deliveries continue without delay.
Even well-crafted applications suffer unexpected hardware failures, memory leaks, or cloud provider disruptions if left unattended. Having a dedicated team monitoring your system overnight ensures problems are caught and resolved before your morning rush begins, rather than discovering a broken database when customers are standing at the counter. See Ongoing Support in [Ways to Work with Gravita](#ways-to-work-ongoing-support).
Building and Running10 / 13
When custom software is built for your business, you should hold legal ownership and administrative access to the code, data, domains, documentation, and security keys.
Asset 1 (The Code) lights: you receive the Git code repository and design files so any competent developer can continue the work.
Next in This PathWhen custom software is built for your business, you should hold legal ownership and administrative access to the code, data, domains, documentation, and security keys.
Think of commissioning a purpose-built delivery van for your shop. When the vehicle is handed over, you receive the ignition keys, registration certificate, spare parts list, maintenance manual, and fuel tank log. If the builder kept the vehicle logbook and main keys, you could never service the van elsewhere.
Holding full ownership of your technical assets protects your company from vendor lock-in and lets you change service providers whenever business needs evolve. When a contractor withholds the code repository or registers your web domain under their own personal email, your routine operations become hostage to that relationship. If you want these in your contract, see [What We Put in Writing](#what-we-put-in-writing).
Building and Running11 / 13
Software work is usually priced in three common ways: a fixed project fee, time and materials, or an ongoing monthly subscription.
Model 1 (Fixed Project Fee) lights: you pay a set price for an agreed scope delivered against clear milestones and delivery dates.
Next in This PathSoftware work is usually priced in three common ways: a fixed project fee, time and materials, or an ongoing monthly subscription.
Think of hiring work for your premises. You might agree on a fixed fee to build a partition wall, pay a technician by the hour to diagnose an electrical fault, or pay a monthly retainer to keep the air conditioning running smoothly. Each model matches a different kind of uncertainty.
Selecting the right pricing arrangement prevents budget overruns and aligns expectations before work commences. A fixed fee works best when system screens, workflows, and deliverables are fully documented in advance. When requirements remain flexible or work involves open-ended investigation, time and materials or short pilot stages give you control to evaluate progress before committing larger funds. To see a quote split this way, see Sample: How Your Quote Is Itemised in Custom Application.
Building and Running12 / 13
Setting up your online presence requires three linked pieces: registering your domain name, publishing your website files to a host, and configuring business email mailboxes.
Step 1 (Register Domain) lights: you secure your unique web address (`yourbusiness.id` or `.com`) through an accredited domain registrar.
Next in This PathSetting up your online presence requires three linked pieces: registering your domain name, publishing your website files to a host, and configuring business email mailboxes.
Think of establishing a physical shopfront in town. Registering a domain is like reserving your business signboard address at city hall. Hosting your website is like building the physical showroom where visitors browse your stock. Business email is like installing an official letterbox on the door that carries your company seal so customers know incoming letters are authentic.
Using a custom domain for your website and email builds trust with buyers, corporate suppliers, and banks, unlike running communications from free consumer email accounts. Maintaining these configurations also requires monitoring annual domain renewals and security certificates so services do not expire unexpectedly. If you want this set up and renewed for you, see Everything Included in [SME Turnkey Solution](#sme-turnkey-solution-included).
Building and Running13 / 13
A turnkey solution means one team builds your software, runs the hosting in Gravita's cloud or in your own account, backs it up, applies security updates and handles daily technical care while you run your business.
Event 1 (Nightly Backup): Your Side stays quiet while Our Side saves and verifies an encrypted copy of your database.
Next in This PathA turnkey solution means one team builds your software, runs the hosting in Gravita's cloud or in your own account, backs it up, applies security updates and handles daily technical care while you run your business.
Think of opening a branch shop where the landlord builds the counter and shelves to your drawing, checks the roof after rain, services the generator every month, and changes the locks the same day a clerk leaves. You hold the keys to the shop and focus on serving buyers.
Turnkey fits businesses that want custom or managed software without hiring an internal IT administrator to watch servers, certificates and backups every week; for the technical tasks behind that care, see [Keeping a System Running](#explainer-keeping-a-system-running). It carries an ongoing monthly fee for hosting and care, so make sure your contract states that you still own your code and data and can move them out whenever you choose. To see the full offering, see [SME Turnkey Solution](#sme-turnkey-solution).
